Oundle Fitness
Terms & Conditions



This agreement commences once you have indicated your acceptance in the declaration section of the web sign up process.

This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us.

You will be entitled to all the rights and privileges set for the type of membership chosen.

You cannot transfer this agreement to anyone else, unless agreed by us.


The Joining Fee (if one is payable) and first month's membership fees are collected from you by us via GoCardless either by debit / credit card at time of purchase, or by direct debit.

Joining fees (If one is payable) are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to an induction session, bookable online.

Your first month’s membership fee is pro-rated for the remainder of the month with your second direct debit for monthly membership fee collected on the 1st of the month after you joined. Subsequent direct debits for monthly membership fees will be collected monthly (1st of each month) thereafter. Each payment made is not refundable under any circumstances.

If any direct debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £10. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due.

You agree to advise us immediately of any change to the members details provided.

If you are looking to upgrade your membership, there may be an admin fee charged at the point at which you upgrade.

The agreement may be frozen for a maximum of 3 months in the event of a temporary illness, injury or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for a period of time. Please note – ANY Freeze will not be affected until the appropriate proof is provided and received (in writing or via email) by the Oundle Fitness. Please note – A freeze period does not affect the Minimum No. of Direct Debit Payments you are due to make and any payments remaining at the time of the freeze will remain due and recommence monthly once the freeze period has completed.

Following the freeze period, memberships will automatically be un-frozen and will revert to your monthly rate. Freeze only applies to monthly memberships and will start from your payment date. Please be aware this must be actioned at least 3 working days prior to your payment date.

Please note: We require at least 4 hours’ notice to cancel a class booking, a charge of £5 will be placed on your account for failure to give prior notice or for non-attendance.


From time to time, we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice, then the price of your membership will be increased in accordance with our notice.



After the initial contract term is complete, the monthly direct debit will continue on a rolling basis unless otherwise instructed. Written notice is required to cancel your membership with a minimum of 14 days-notice.

You may terminate your membership at any point (after contract is completed) by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this.

In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate.


If you purchase an annual membership, you will not be entitled a refund for any unused membership.

You cannot freeze your membership on fixed term membership.


Relocation: This agreement can be cancelled if your new permanent address is more than 15 miles away from the facility upon receipt of a copy utility bill or bank statement showing the new address.

Long term (over 3 month) illness or injury: This agreement may be cancelled in the event of an illness, injury, or medical condition which in the written opinion of a doctor or other suitably qualified medical practitioner prohibits exercise for 3 months or longer upon appropriate proof being provided.

Redundancy: This agreement can be cancelled upon appropriate proof of redundancy from your employer or other loss of livelihood.

Pregnancy: This agreement can be cancelled if you become pregnant upon the appropriate written proof being given. Please note – ANY Cancellation for the above reasons will not be affected until the appropriate proof is provided and received (in writing or via email) by the Oundle Fitness.



Members must be 16 years or older.

You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these rules at any time if we give you advance notice of the change.

If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.

We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.

There may be occasions where we are required to close all, or part of, the gym of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part or all of your membership fees in such circumstances.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.

We will not be liable or responsible for outstanding monies paid to a personal trainer. Personal training is arranged directly with the PT and not with Oundle Fitness.

As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

We may terminate this agreement with immediate effect on notifying you if you are in breach of the club rules.

To the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing, or physical condition. Further, that you will advise us immediately should your circumstances change.


We are a company registered in England and Wales. Our company registration number is 07805763 and our registered address is Oundle Fitness, 33 Nene Valley Business Park, Oundle, Peterborough, PE8 4HN.

If you have any questions or if you have any complaints, please contact us. You can contact us by e-mailing us at info@oundlefitness.com

If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Oundle Fitness at info@oundlefitness.com. We will confirm receipt of this by contacting you by email.